Magento services

Quick Installation Services

  1. Installation Service is optional. The service covers the installation charge of the extension by our team into a single Magento location. The development or staging servers/locations and the Live site will have separate billable hours.
  2. This service will cover only installing the extension and resolving the conflicts due to the installed extension only and does not cover other issue/ fixes and Magento default issues. (Configurations will have to be taken care by customers as the need varies)
  3. 24 Hours - Turnaround Time

Extensions Customizations

  1. Need help on additional features? Feel free to submit the quote here.
  2. 48 Hours - Turnaround time to check possibilities and send quote
  3. The new feature will be built, tested and upon approval will be deployed in the production environment.
  4. This customization will not guarantee that it supports higher versions of Magento in the future.
  5. Customization will be considered only for a single website.

3,6,12 months Support

The following will be covered during the support period

  1. Extension malfunctioning
  2. Extension conflicts
  3. General/Technical queries
  4. Training on extension usage

 
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