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Customer satisfaction is our top priority!
To guarantee your protection we offer the 30-day money back guarantee for ALL our software products. If you are dissatisfied with your product before 30 days after the purchase for any reason, you can receive a full refund
To request a refund please submit a request containing your Order ID, Transaction ID or Payer email address via our Support system OR email to hello@thecommerceshop.com
The full amount of your order will be refunded within 24 hours.
If you fall into one or more of the below, we’re sorry: You are NOT eligible for Refund.
- Refund is not applicable after 30 days since the date of your order purchase.
- The item doesn’t work as claimed and you have never asked for help.
- In no event will you be eligible for more than one refund for the same product.
- Conflict resolutions, implemented installation services, upgrade services (after the upgraded store has been uploaded to a testing server), SEO config service, customization services, are NOT subject to refund.